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"Skepticism Outweighs Optimism"

When I recently read that phrase, it literally jumped off the page at me. There is so much power in those words!

Why do I feel they're so powerful? Because when you're trying to sell a product or service, you must instill optimism -- good feelings, positive thoughts, confidence, hopefulness -- in your prospective customers or you will not make the sale.

It's natural for people to be skeptical -- doubtful, disbelieving, uncertain, pessimistic -- in the buying process. Even if you have the most power-packed, energetic headline ... the most benefit-filled, motivating, persuasive message ... the most forceful, compelling close -- they will still 'hold back' if you haven't given them optimism.

When skepticism is still present, prospects will find excuses not to make a purchase. "It's too expensive." "It isn't really the color I wanted." "The dishwasher/ computer/ gardening service/ automobile I'm using now works just fine -- I don't need a new one."

So how do you instill optimism in your prospective customers? You take them a little farther down the selling path and ...

  • Make sure they are fully aware of how your product or service will make their life better by restating or mentioning additional benefits.
  • Provide 'proof' -- facts and figures that back up any claims or promises you have made.
  • Offer testimonials so they will know that others have experienced 'good things' from your product or service.
  • Ensure that they see the value of your offering ("Other products like this are selling for $150, but you can get this one for $99.95")
  • Present a "you have nothing to lose" guarantee.
  • Create a sense of urgency ("There's only a limited supply left").

Keep this dynamic phrase in the back of your mind as you talk or write your next sales pitch and increased sales are practically guaranteed!

Copyright © 2002 Nan Yielding

Nan Yielding has nearly 10 years experience as an online business owner. She is the owner of Writing-Etc.com and offers internet marketing services and assistance to help website owners attract more customers and increase sales.

This article may be copied and distributed so long as it is not modified in any way and the footer at the end of the article is included.


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